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The Reply

  • Ami Schattner
    Correspondence
    Requests for reprint should be addressed to Ami Schattner, MD, Professor of Medicine, Hebrew University-Hadassah Medical School, Jerusalem, Israel.
    Affiliations
    Hebrew University and Hadassah Medical School, Jerusalem, Israel
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      Although I am grateful for Prof. Daniel Lichtstein's comments on my article,
      • Schattner A
      Sense and sensibility.
      I can hardly refrain from pointing out the wide gap that often exists between the practice of medicine as reflected by many editorials and writings of educators and ad hoc committees
      • Epstein RM
      • Hundert EM.
      Defining and assessing professional competence.
      and what is going on in the “real world.” Nowhere is this gap more striking than in regard to shared decision-making.
      Shared decision-making is universally lauded, an integral part of the patient's autonomy, and patient-centered care, which is one of the Institute of Medicine's (currently, The National Academy of Medicine) 6 domains of health care quality. Unfortunately, when we look around us and indeed, at ourselves, we cannot fail to note (although confirmed by only a handful of studies) that patient-centered care and shared decision-making are often neglected.
      • Braddock 3rd, CH
      • Edwards KA
      • Hasenberg NM
      • et al.
      Informed decision making in outpatient practice: time to get back to basics.
      ,
      • Epstein RM
      • Fiscella K
      • Lesser CS
      • Stange KC.
      Why the nation needs a policy push on patient-centered health care.
      Of the many barriers that have been identified by research, the few minutes allotted to the clinical encounter in most countries and settings is arguably the most pivotal. Studies of encounters in primary care done in the 21st century reveal a median consultation time of 9.22 minutes in the United Kingdom, 17.50 minutes in the United States, and ≤5 minutes in 18 countries representing about half of the world population.
      • Irving G
      • Neves AL
      • Dambha-Miller H
      • et al.
      International variations in primary care physician consultation time: a systematic review of 67 countries.
      Clinicians, who have so many obligatory issues to attend to in the care of patients who are now older, more complex, and more culturally diverse than ever, are likely to skip shared decision-making that involves understanding the patient, weighing together preferences and values, and above all, ensuring the patient health literacy and educating them on the decision at hand and alternatives. In 1 study of 3552 clinical decisions, only 0.5% of complex decisions were completely informed,
      • Braddock 3rd, CH
      • Edwards KA
      • Hasenberg NM
      • et al.
      Informed decision making in outpatient practice: time to get back to basics.
      despite the fact that complex decisions are where patient and family involvement are most required.
      • Barry MJ
      • Edgman-Levitan S.
      Shared decision making – the pinnacle of patient-centered care.
      The number of decisions is another factor to consider. In 1 study of hospital encounters, a mean of 15.7 decisions per encounter in internal medicine was found.
      • Ofstad EH
      • Frich JC
      • Schei E
      • et al.
      Clinical decisions presented to patients in hospital encounters: a cross-sectional study using novel taxonomy.
      Thus, shared decisions are unquestionably important, but physicians must be better educated in their implementation and provided with more quintessential time.

      References

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        Sense and sensibility.
        Am J Med. 2021; 134: 1570-1571
        • Epstein RM
        • Hundert EM.
        Defining and assessing professional competence.
        JAMA. 2002; 287: 226-235
        • Braddock 3rd, CH
        • Edwards KA
        • Hasenberg NM
        • et al.
        Informed decision making in outpatient practice: time to get back to basics.
        JAMA. 1999; 282: 2313-2320
        • Epstein RM
        • Fiscella K
        • Lesser CS
        • Stange KC.
        Why the nation needs a policy push on patient-centered health care.
        Health Affairs. 2010; 29: 1-7
        • Irving G
        • Neves AL
        • Dambha-Miller H
        • et al.
        International variations in primary care physician consultation time: a systematic review of 67 countries.
        BMJ Open. 2017; 7e017902
        • Barry MJ
        • Edgman-Levitan S.
        Shared decision making – the pinnacle of patient-centered care.
        N Engl J Med. 2012; 366: 780-781
        • Ofstad EH
        • Frich JC
        • Schei E
        • et al.
        Clinical decisions presented to patients in hospital encounters: a cross-sectional study using novel taxonomy.
        BMJ Open. 2018; 8e018042